Last Updated: February 25, 2026
These Terms & Conditions govern your use of our website and custom printing services. By accessing our website or placing an order, you agree to comply with these terms.
1. Definitions
- “Company,” “we,” “our,” or “us” refers to Custom Cardboard Cutouts (https://www.customcardboardcutouts.co.uk/)
- “Customer,” “you,” or “your” refers to any individual or business placing an order
- “Services” refers to all custom cardboard cutout printing and related services provided by us
2. Use of Website
By using our website, you agree:
- To provide accurate and complete information
- Not to use the website for unlawful purposes
- Not to attempt unauthorised access to our systems
- Not to copy, reproduce, or misuse website content
We reserve the right to restrict access in cases of misuse.
3. Orders & Acceptance
- All orders are subject to acceptance by us
- Orders are confirmed only after full payment is received
- We reserve the right to refuse or cancel any order
- Quotes are valid for a limited time unless stated otherwise
4. Pricing & Payments
- All prices are listed in GBP unless stated otherwise
- Prices may change without prior notice
- Full payment is required before production begins
- Payments must be made via approved payment methods
5. Artwork & Image Requirements
Customers are responsible for:
- Providing clear, high-resolution images suitable for printing
- Ensuring correct cropping, layout, and proportions
- Reviewing previews (if provided) before approval
- Confirming all text and design elements are accurate
By submitting images, you confirm that you have the right to use them.
Once artwork is approved, we are not responsible for any errors in the final product.
6. Printing & Colour Variations
Due to the nature of printing:
- Colours may vary slightly between screen displays and printed products
- Minor variations may occur due to materials and lighting conditions
- Exact colour matching cannot be guaranteed
These variations are considered acceptable within standard printing tolerances.
7. Production & Delivery
- Production times are estimates and may vary
- Delivery times depend on courier services and external factors
- We are not responsible for delays caused by third-party couriers
- Responsibility for the product transfers once dispatched
8. Cancellations & Refunds
- Orders cannot be cancelled once production has started
- Custom-made items are non-refundable unless defective
- Refunds are issued only where approved by us
9. Product Use & Handling
Cardboard cutouts are designed for display purposes:
- Products should be used and stored in suitable indoor conditions
- Damage caused by misuse, improper storage, or environmental exposure is not covered
10. Intellectual Property
- All website content remains our property unless otherwise stated
- Customers must ensure they have rights to all submitted images
- We are not liable for any copyright or usage disputes related to customer-provided content
11. Third-Party Services
We may use third-party providers for:
- Payment processing
- Delivery and logistics
- Website hosting and analytics
We are not responsible for their policies or actions.
12. Limitation of Liability
- We are not liable for indirect or consequential losses
- Our maximum liability is limited to the value of the order
13. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date.
14. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes will be subject to UK jurisdiction.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Email: hello@customcardboardcutouts.co.uk
Website: https://www.customcardboardcutouts.co.uk/
